TechyCub is committed to respecting and protecting your privacy. We (TechyCub) do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. We will not sell your personal information in any manner whatsoever.
This Privacy Policy also explains what information we collect about you and why, what we do with that information, and how we handle that information. We'll also explain what rights you have with respect to the information.
1. Applicability of This Policy
This Privacy Policy applies to TechyCub desktop and mobile applications (collectively, the “Products”), TechyCub.com and other TechyCub-related websites (collectively, the “Sites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with TechyCub. If you do not agree with the terms, do not access or use the Products, Sites, or any other aspect of TechyCub's business.
This policy applies to the Company's employees, contractors, and officers.
The Company has a contract with all Data Processors that it uses in compliance with the GDPR and ensures that all Data Processors are compliant with Data Protection Legislation.
The policy does not apply to third-party services. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
This policy applies to Relevant Data received and processed only.
2. What Information We Collect
When you visit TechyCub Websites, place an order on our Websites or on the Products, use our applications, submit your comments or feedback to us, contact customer support, or other interactions related toTechyCub, we may collect your personal information to complete transactions, provide better services to you. What specific information we may collect is below:
(1) When you visit our Websites:
- We may collect information about how you visit our Websites (including the webpage that led you to a TechyCub, and Websites, the search terms entered into a search engine which led you to TechyCub Websites).
- Your operations and clicks to our Websites.
- Date and time of the visit and the duration of use of the Websites.
(2) When you place an order on our Websites or the Products:
- Personal information: Name, gender, age, email address, address, country, postal code, phone number, company name, and industry you work for;
- Order information, such as the products you purchase, date and amount of the order;
- Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information. Payments information provided by you via the Sites will be stored and processed by TechyCub.com and any other third-party service providers as designated by us from time to time. We will collect certain information on the Sites required for TechyCub.com and such third-party services providers to process payments, including credit/debit card numbers, security numbers, and other related payment information. All such information is subject to the privacy policy of TechyCub.com (available here https://www.paddle.com/legal/privacy) or any other third-party service provider as applicable.
(3) When you use our Products:
We have different kinds of Products and different Products may collect different data. Generally, we may collect the data below if you use our Products.
- Your product serial number.
- We collect information about the products which you use and how you use them, including but not limited to launch data, feature usage, page clicks, sign-in information, etc.
- Your local device information, including but not limited to your device information, device hardware, operating system, other software on your system, username, your TechyCub ID, location, IP address, operating log information, the size and format of the files you are working with.
- Crash information. If you meet a crash problem, we will submit the crash information of the system feedback to the tracking information.
(4) When you submit content to us:
When you submit a ticket to us for customer support, we may collect your information including your name, email address, age group, product name, and the content of messages to offer you better services.
(5) When you subscribe to TechyCub's newsletter:
- Email address;
- Name or nickname;
- Country;
- Preferred product;
- Your operation to the promotional emails.
3. How Do We Process and Use The Collected Information
We may use your personal information for the purposes below:
- For verifying your identification to complete an order or provide appropriate services.
- For Internal statistical and analytical purposes. Analyze your use of our Websites and Products to better.
- For investigation to prevent security issues, fraud, and abuse.
- Send you service-related information, such as confirmations, invoices, technical notices, updates, special offers, and other new services from TechyCub, if required.
- Use the comments (with your relevant information) you post for marketing purposes in order for others to better understand and use our products.
- For the requirements of applicable laws, legal processes, or regulations.
- For the purposes of refund management.
- The subscription to TechyCub's newsletters and the related provision of personal data is made on a voluntary basis so that the processing of the collected personal data relies on your consent.
- Deliver services such as newsletters or products that you request or purchase.
4. How We Share and Disclose Information
We only disclose Personal Data to third parties when:
- We use service providers who assist us in meeting business operations needs, including hosting, delivering, and improving our Products.
- We use service providers for specific services and functions, including email communication, customer support services, and analytics. In addition, these service providers may only access, process, or store Personal Data pursuant to our instructions and to perform their duties to us.
- We have your explicit consent to share your Personal Data (if required).
- We believe it is necessary to investigate potential violations of the Terms of Products, to enforce these Terms of Products, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Site and/or Products.
- We determine that the access, preservation, or disclosure of your Personal Data is required by law to protect the rights, property, or personal safety of TechCub and users of our Site and/or Products, or to respond to lawful requests by public authorities, including national security or law enforcement requests.
- We need to do so in connection with a merger, acquisition, bankruptcy, reorganization, a sale of some or all of our assets or stock, a public offering of securities, or steps in consideration of such activities (e.g., due diligence). Thereby, in these cases, some or all of your Personal Data may be shared with or transferred to another entity, subject to this Privacy Policy.
- We may disclose Non-Personal Data publicly and to third parties – for example, in public reports about word usage, to partners under an agreement with us, or as part of progress reports, we may provide to users.
All in all, we can assure you that TechyCub does not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you, and TechyCub does not sell or rent your Personal Data.
Using the software provided by us represents that you have accepted TechyCub's disclaimer. TechyCub is deeply appreciative of your trust. However, TechyCub will not be liable for any abnormality of your account.
5. Newsletters and Advertising Emails
TechyCub may contact you to inform you about new product announcements, software updates, special offers, promotional newsletters, etc. We also may want to contact you with information about products and services from our business partners.
We only send marketing communications to users with your prior consent. You have the right to unsubscribe at any time.
6. Cookies and Tracking Tools
TechyCub uses cookies (small amounts of data stored by your Web browser on your hard drive) to help enable us to offer you more personalized and user-friendly content and service. These cookies, which may be offered by third parties, also allow TechyCub to track usage patterns and allow us to continuously improve and manage our website and deliver content that is specific to your interests. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. For more details about how we use these technologies, please see our Cookie Policy.
7. Third Parties' Applications and Products
Some third-party applications and services that work with us may ask for permission to access your information. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.
Some third parties' embedded content or plugins on our Sites and/or Products, such as Facebook "Like" buttons, may allow their operators to learn that you have visited the Sites, and they may combine this knowledge with other data they have collected about your visits to other websites or online services that can identify you.
Data collected by third parties through these apps and plugins are subject to each party's own policies. We encourage you to read those policies and understand how other companies use your data.
8. Your Rights at TechyCub
TechyCub uses, processes, and stores information, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Products and Services. We rely on your consent to process information to send promotional emails and place cookies on your devices.
In some cases, TechyCub may process Personal Data pursuant to the legal obligation or to protect your vital interests or those of another person.
Individuals located in the European Economic Area (EEA) have certain rights with respect to their personal information, including the right to access, correct, or delete the information we process through your use of the Sites, and/or Products. If you're a user based in the EEA, you can:
- Have your information corrected or deleted. You may ask us to correct information you think is inaccurate or completely delete all information that we hold about you by emailing: [email protected].
- Access your personal data report by submitting a request at [email protected]. This report will include the information we have about you, provided to you in a structured, commonly used, and portable format.
- Object to us processing your personal data. It is your right to lodge an objection to the processing of your personal data by emailing [email protected] if you feel the "ground relating to your particular situation" applies.
- The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of a legal claim.
- You can ask us to stop using your information, including when we use your personal data to send you marketing emails. We only send marketing communications to users located in the EEA with your prior consent, and you may withdraw your consent at any time by clicking the "unsubscribe" link found within TechyCub emails and changing your contact preferences.
- Please note you will continue to receive transactional messages related to our Products, even if you unsubscribe from marketing emails.
- Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.
9. Updates to This Privacy Policy
TechyCub may modify and update this Privacy Policy from time to time, to keep pace with changes in our Websites, Products, and Services, our business, and laws applicable to us and you, so we recommend that you periodically check back here to stay informed of any changes. We will, however, always maintain our commitment to respect your privacy.
Please note that your continued use of TechyCub after any change means that you agree with, and consent to be bound by the new policy. If you disagree with any changes in this Policy and do not wish your information to be subject to it, you will need to stop using the Websites and/or Products or other services.
10. How to Contact Us
If for any concerns about our products and website's privacy policy, please address your question in an email to [email protected].